FAQ

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FAQ

  • How do you ensure products’ quality?

    Quality is life. We have conducted raw materials inspection, in progress quality control, finished products and package inspection according to ISO 13485 requirements. QA & QC is deployed throughout all processes. This is to ensure products you receive has zero defect.
  • What is the required environmental condition (like temperature, humidity) to store and transport your products?

    There is no special requirement of environment for storage and transportation. Room temperature and relative humidity is suggested. Please check product labels for details.
  • Are your products sterilized?

    Yes, all of our products are EO sterilized.
  • Are your offers including shipping?

    The price we quoted is based on EXW. Shipping cost is not included.
  • I am looking for components, such as plastic tubes, connectors. Can you offer me this?

    No, we don’t provide components or raw materials.
  • Do you provide OEM service?

    Yes, please send us your drawings and specifications to make your own brand product.
  • What is the lead time?

    It depends on products. Please contact us for details.
  • What is the payment terms?

    100% T/T payment in advance.
  • What is your minimum order qty (MOQ)?

    There is no MOQ required. One piece is okay to be shipped.

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+86-512-8717-4080
+86-512-8717-4081
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